Order before 11am for same day delivery across Albury/Wodonga and Surrounds
SIX DAYS A WEEK
FAQ
Email is usually the best way to reach us. Get in touch with renee@therealflorist.com.au or via the contact page on our website.
You can also give us call directly on 0498 661 091.
We offer delivery to the Albury-Wodonga region within 20km of our store for a flat fee of $15.
If your delivery location is outside of this area, we provide freight for $28 or you have the option of free in-store pickup.
To ensure your order is ready for pickup, please get in touch with us prior to coming in.
We strive to provide our customers with the best delivery options to suit their needs.
Of course! Any additional information to assist our delivery drivers is always appreciated. You can include delivery notes, or any additional information in the customer notes section once you have added the item to your shopping cart.
For example, if you need the flowers to be delivered before a specific time or to a specific location within the delivery address, please provide these instructions in the notes section. We will do our best to fulfil your requests, and ensure your flower order is delivered to the correct location and on time where possible
If you need to update or change your order after you have completed check out, you can email us at renee@therealflorist.com.au, give us a call on 0498 661 091 or submit an enquiry via the 'Contact Us' page on our website.
Whilst we will try or best to accommodate special requests for delivery times, we are not able to guarantee an exact time frame.
Our deliveries usually start after 11am every day. If the recipient won’t be home, the flowers will be left safely. If you need a delivery to be prior to a certain time, please place a comment in the ‘notes’ section during your checkout.
We love to hear from you, so please get in touch anytime by emailing renee@therealflorist.com.au or via the 'contact us' page of our website, we will get back to you as soon as possible